How we collect, use, and protect your personal information
Welcome to the website (the "Site") of Matrix Capital (the "Company," "we," "us," and/or "our"). This Site is operated by the Company and has been created to provide information about our company and our real estate lending and investing services, and related services and products (together with the Site, the "Services") to our visitors ("you," "your," or "user").
This Privacy Policy sets forth the Company's policy with respect to information, including personally identifiable data ("Personal Information") and other information, that is collected from visitors to the Site and users of the Services. Personal Information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. "Personal Information" does not include: (1) publicly available information, such as information that is lawfully made available from federal, state, or local records, and (2) de-identified or aggregate consumer information.
By using the Site or Services, you consent to the data practices set forth in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
When you interact with us through the Services, we may collect Personal Information and other information from you, as further described below:
We collect Personal Information from you when you voluntarily provide such information, such as when you submit a loan application, open an account, contact us with inquiries, respond to one of our surveys, register for website access to the Services, or use certain Services. This Personal Information may include your name, address, date of birth, telephone number, unique identifier, email address, commercial information, financial information, and loan information.
If you provide Personal Information to the Services, you acknowledge and agree that such Personal Information may be transferred from your current location to the offices and servers of Company and the authorized third parties referred to herein located in the United States.
We and our service providers automatically collect Personal Information when you visit the Site through cookies, web beacons, and other tracking technologies. Tracking technologies may collect information such as internet browser type, IP address, device ID, operating system version, location, and demographics, as well as the areas of the Site you visit, what content you interact with, and the time of your visit.
We may convert, or permit others to convert, your Personal Information into de-identified, anonymized, or aggregated data, as permitted by law. This research may be compiled and analyzed on an aggregate basis. This aggregate information does not identify you personally.
The Company uses the Personal Information you provide in a manner that is consistent with this Privacy Policy.
We use your Personal Information to provide you with our Services, including to create and activate your account, facilitate and manage financing, process payments, monitor the Services, and service your accounts.
We may develop new features and create new products or improve existing ones, including using Personal Information for internal purposes related to research.
We may personalize your experience with us; recommend products and services to you by conducting contextual advertising. Each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications.
We also use Personal Information to meet our legal obligations, work with law enforcement, and for public safety purposes.
We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
The Company is not in the business of selling your information. However, there are certain circumstances in which we may share your Personal Information with third parties:
We may disclose your Personal Information to our affiliates and/or subsidiaries for purposes consistent with this Privacy Policy.
We may disclose your information to other companies to perform certain business-related functions on our behalf.
In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or protect personal safety.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In operating the Services, we and our service providers may use cookies and other tracking technologies to gather information about your use of our Site.
Functional, necessary, and performance technologies provide functionality to the Site and help us deliver the Services. Analytics and research technologies allow us to understand, improve, and research features and content on the Site. Location technologies are used to locate you for purposes such as verifying your location and delivering location-relevant content.
We may engage third parties to track and analyze data about our Site. We may use web analytics services such as Google Analytics to help us understand and analyze how you interact with the Sites.
If you prefer not to allow cookies, on most web browsers you will find a "help" section on the toolbar where you can set up rules to manage cookies. Limiting cookies may stop you from saving customized settings, including login information.
Our services are not intended for, and we do not knowingly collect Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Services. If you have reason to believe that a minor under the age of 18 has provided Personal Information to Company through the Services, please contact us, and we will endeavor to delete that information from our databases.
This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by the Company. We suggest contacting those sites directly for information on their privacy policies.
The Company takes reasonable steps to protect the Personal Information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure.
Depending on your location, you may have certain rights regarding your Personal Information. California law may provide California residents with additional privacy rights regarding our use of your personal information. To learn more or make a request, please contact us at inquiry@matrixcapital.us.
You can visit the Site without providing any Personal Information. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us at inquiry@matrixcapital.us at any time.
This Privacy Policy does not apply to any unsolicited information you provide to the Company through the Services or through any other means. All Unsolicited Information shall be deemed to be non-confidential and Company shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
The Company reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically. Your continued use of the Services after any changes shall indicate your agreement with the terms of such revised Privacy Policy.
Please feel free to contact us if you have any questions about the Company's Privacy Policy:
Matrix Capital
Email: inquiry@matrixcapital.us
Address: 4425 Jamboree, Suite 270, Newport Beach, CA 92660
Phone: +1 626-678-6178
NMLS: #2696098
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*Rates subject to change based on loan terms, borrower qualifications, LTV, and property factors. Investment properties only.